Call Center Services
CIAExperts maintains a dedicated call center that is ready to serve your clients. We pride ourselves in our high quality of service and customer satisfaction. Our call center services have helped several organizations increase sales, improve customer satisfaction and enhance the quality of support.
Customer Support
We can provide 24/7 phone and online support to your clients. Our services include application support, tech support, hardware support and other general queries. All issues reported through our call center are escalated to appropriate departments at your organization if needed.

Sales & Marketing
We can help you maximize the profits from your business by providing dedicated sales and marketing support. Our sales and marketing services can help you research and identify your target market and customer demographics. Our representatives will contact your potential clients on a regular basis to ensure that your product and services receive the maximum amount of exposure. After the sale is complete we will make courtesy calls to customers to ensure a high level of satisfaction and increase the chances of repeat sales.

Inbound Services
Answering & Information Services
Phone Answering Service
Product Information Requests
800 Answering Services
Medical Answering Services

Customer Service
Application & Claims Processing
Subscription Services
Billing Queries

Sales and Order Fulfillment
Inbound Sales
Order Intake
Sales Closure
Up-selling and Cross-selling

Technical Support & Help Desk
End-user Support
Application Support
Technical Support
Product Support
Hardware Support
Outbound Services
Outbound Sales
Telemarketing Services
Lead Generation & Qualification
Appointment Scheduling Services
Customer Prospecting
Product & Services Promotion

Credit Management
Credit Authorization
Credit Verifications

Verification Services
3rd Party Verification
Insurance Verification
Employment Verification
HR Verification

Market Research
Research Surveys
Opinion Surveys
Customer Satisfaction Surveys